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Starting At the moment, and Large Karma and Little Kosmo Assist Each other. My different 5 other books are : Methods to Coach for Creativity and service Excellence : A Lean Coaching Workbook, the Shingo-award winning The Toyota Technique to Service Excellence : Lean Transformation in Service Organizations, I’ll Keep You Posted : 102 of My Reflections to help you Begin - and Deepen - Your personal Active Reflection Course of, Think Kindly Converse Kindly - Act Kindly : 366 Easy and Free Concepts You can use to Create a Kinder World… I am Karyn Ross, an artist, internationally (...)